In the first instance, betboro will endeavour to resolve your complaint to the satisfaction within fifteen (15) Business Days. Your complaint will be acknowledged in writing within one (1) day. To handle and resolve your complaint as fast as possible it is important that you provide us with as much information as you can, including: Should you wish to raise a complaint, you can do so via: You can also request for your complaint to be escalated to a senior team member, who will independently review and seek resolution to your complaint. If you are not satisfied with a message or response from us, you have the opportunity to file a complaint. ![]() Betboro is committed to providing a high quality, accessible and responsive service customers and the local community.Īll complaints are taken seriously, investigated thoroughly and handled in a confidential manner.
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